Consulting Introverts: How to Survive Client Calls

A woman stands in a dimly lit urban underpass with contrasting neon lights casting dramatic shadows.

That first client presentation hit me harder than I expected. Twenty-five people staring, waiting for insights that would justify my consulting fee. My chest tightened as the CEO leaned forward, and I felt my carefully prepared points scatter like leaves in wind.

Fifteen years running agencies taught me to perform extroversion when needed. But consulting demanded something different. Clients weren’t buying performance. They wanted depth, analysis, someone who actually listened to their complex problems.

After years managing Fortune 500 accounts, I discovered something that changed how I approached client work: introverts bring specific advantages to consulting that often outweigh the perceived benefits of extroverted energy. The ability to think deeply about problems, listen without interrupting to formulate responses, and prefer substantial preparation over impromptu charm creates exactly what frustrated executives need most.

Introvert consultant reviewing strategic analysis and client data in focused office environment

Understanding the Consulting Landscape for Introverts

Consulting carries particular myths about who succeeds. Walk into most major firms and you’ll encounter confident presenters, natural networkers, people who dominate rooms through sheer presence. This creates a false impression that consulting belongs exclusively to extroverts.

A 2024 analysis by The Predictive Index found that introverted consultants succeed at the same rates as extroverted counterparts when they apply their natural strengths strategically. The data showed that while extroverts comprise over 80% of new hires at major consulting firms, the percentage of introverts increases significantly at senior levels and partnership positions.

This pattern reveals something important. The qualities that help someone land a consulting role differ from those that build lasting client relationships and deliver exceptional work. Extroversion helps with networking and initial impressions. Introversion supports the deep analytical thinking, careful listening, and thoughtful problem solving that clients ultimately pay for.

Client-facing work tests introverts differently than traditional employment. You can’t retreat to your desk after a draining meeting. Consulting requires sustained interaction with stakeholders who have urgent problems, tight timelines, and high expectations. Yet the structure of consulting work actually accommodates introverted working styles better than many realize.

A 2023 LinkedIn analysis found that introverted consultants excel at formulating well-thought-out solutions through methodical problem analysis, getting work done quickly and efficiently through focused independent work rather than constant meetings.

When I transitioned from agency leadership to independent consulting, I worried about the constant client contact. Running an agency meant I could delegate face time to account teams. Consulting put me directly in front of decision-makers who expected me to deliver insights immediately. The adjustment took conscious effort, but eventually revealed that client-facing consulting plays to specific introvert strengths when approached intentionally.

Your Hidden Advantages in Client Work

Introverts process information differently than extroverts. This creates advantages that clients value highly, even when they don’t initially recognize what they’re experiencing. Understanding these strengths helps you position yourself effectively and build confidence in your approach.

Deep Listening Creates Trust

Executives spend their days surrounded by people eager to talk, pitch, convince. They rarely encounter consultants who actually listen without formulating responses while others speak. This natural introvert tendency becomes a competitive advantage in client relationships.

Research from Mase Consulting in 2025 demonstrated that introverts process information more deeply, requiring more time to formulate responses but producing more deliberate, thoughtful solutions. Clients interpret this careful consideration as thoroughness and expertise rather than hesitation.

When a client presents a complex organizational challenge, resist the urge to immediately suggest solutions. Ask clarifying questions. Request specific examples. Let silence create space for them to think through details they haven’t articulated yet. This approach feels uncomfortable initially but builds credibility faster than quick answers.

Professional consultant preparing for client meeting with detailed notes and planning materials

Analytical Depth Solves Complex Problems

Consulting clients hire expertise to address problems their internal teams can’t solve. These challenges typically involve multiple variables, conflicting stakeholder interests, and unclear paths forward. The introvert preference for solitary deep work directly addresses this need.

During my agency years, I noticed that the best strategists rarely dominated brainstorming sessions. They absorbed information during meetings, then produced breakthrough insights during focused work time. This pattern repeats in consulting. Clients value the analysis you deliver more than the performance you provide during discovery meetings.

One manufacturing client hired me to diagnose declining market share. The initial kickoff involved twenty stakeholders, each convinced they understood the core issue. Instead of offering theories immediately, I spent three weeks analyzing their data, interviewing staff individually, and mapping competitive dynamics. The final presentation challenged everyone’s assumptions, precisely because I’d taken time to think rather than react.

Preparation Replaces Improvisation

Extroverted consultants often thrive on spontaneous interactions, thinking aloud, adapting in real time. Introverts prefer preparation. This difference creates opportunities when you structure your approach deliberately.

Before client meetings, I develop detailed agendas with specific discussion points. I anticipate questions and prepare data-backed responses. I outline decision frameworks that guide conversations without requiring improvisation. This preparation allows me to appear confident and responsive while working from a structured foundation that reduces cognitive load.

Clients interpret thorough preparation as professionalism and respect for their time. They appreciate structured meetings that accomplish objectives efficiently. Your preference for planning creates better client experiences than unstructured discussions that meander toward uncertain conclusions.

Managing Energy Through Client Engagements

Client-facing consulting drains introverts differently than extroverts. Understanding your energy patterns and building recovery time into your schedule determines whether you sustain performance or experience burnout. This isn’t weakness. It’s operational reality that requires strategic management.

Rochelle Moulton’s research on soloist consultants emphasizes that managing energy represents a critical success factor for introverted consultants. The ability to schedule recovery time, limit consecutive high-interaction days, and establish clear boundaries prevents the exhaustion that undermines quality work.

Strategic Scheduling Protects Performance

When possible, structure client engagements to alternate intense interaction with focused work. Schedule discovery sessions early in the week when energy runs higher. Block recovery time after particularly demanding meetings. Avoid consecutive days of workshops or presentations without buffer time between them.

One pattern that works consistently: conduct intensive client sessions on Tuesdays and Thursdays, using Mondays and Wednesdays for analysis and preparation. This rhythm provides regular recovery while maintaining momentum on deliverables. Fridays become flexible for catch-up work or additional recovery as needed.

For multi-day workshops, I negotiate agendas that include working sessions where I can step back from active facilitation. During these periods, participants work in small groups while I observe and take notes. This provides recovery time without compromising client value. They get hands-on application of concepts. I get breathing room that sustains energy through long engagements.

Confident consultant presenting strategic recommendations during client engagement

Setting Clear Communication Boundaries

Clients often expect consultants to remain constantly available. This expectation creates particularly challenging dynamics for introverts who need uninterrupted thinking time to produce quality work. Establishing clear communication protocols at the start of engagements prevents energy-draining interruptions.

During onboarding, I explain my response windows explicitly. Email responses come within 24 hours during business days. Phone calls require scheduled appointments except for genuine emergencies. Status updates follow a regular weekly cadence. This framework manages client expectations while protecting focused work time.

A 2022 study on professional boundaries found that consultants who establish clear communication norms at engagement start experience 40% fewer scope creep issues and maintain better client relationships over time. Boundaries demonstrate professionalism rather than unavailability when framed properly.

Designing Recovery Rituals

After intense client interactions, I follow specific routines that restore energy quickly. Thirty minutes of quiet reading. A walk without headphones or conversation. Time with my dog without checking devices. These rituals aren’t luxuries. They’re essential maintenance that determines whether I show up sharp or drained for the next engagement.

When leading my agency, I never understood why some team members needed alone time after big presentations. I thought they should ride the energy from successful pitches. Now I recognize they were introverts managing depletion that I didn’t experience the same way. Understanding this difference helps you build recovery into your schedule without guilt or apology.

Consider what specifically restores your energy. Some introverts need complete solitude. Others recharge through quiet activities with familiar people. Physical movement helps some while others prefer stillness. Experiment until you identify patterns that consistently rebuild capacity, then protect that time as rigorously as client commitments.

Mastering Client Presentations and Workshops

Presentations and workshops represent unavoidable elements of consulting work. These high-visibility moments often create the most stress for introverted consultants. However, specific techniques transform these challenges into opportunities that showcase your strengths.

Preparation Drives Performance

Thorough preparation compensates for the energy drain of public speaking. When I develop presentations, I script key points verbatim rather than working from bullet points. I practice delivery multiple times, refining transitions and timing. I anticipate questions and prepare responses.

This level of preparation might seem excessive to extroverts who thrive on spontaneity. For introverts, it creates the confidence needed to deliver effectively under pressure. You’re not memorizing a script. You’re building muscle memory that allows natural delivery even when nerves hit.

Record yourself presenting to empty rooms. This uncomfortable exercise reveals verbal tics, pacing issues, and unclear explanations that you can fix before facing clients. It also desensitizes you to the experience of speaking your ideas aloud, which reduces anxiety during actual presentations.

Consultant managing project timeline and scheduling client interactions with energy management strategy

Structuring Workshops for Recovery

Full-day workshops drain introverts quickly if structured poorly. Build in regular breaks that give you recovery time. Design activities where participants work independently or in small groups while you observe. Include reflection periods where everyone processes silently.

One workshop format that works consistently: alternate between facilitated discussion, small group work, and individual reflection. Each segment lasts 20 to 30 minutes before transitioning. This rhythm creates natural recovery opportunities while keeping participants engaged through variety.

During small group work, resist the urge to circulate constantly between groups. Station yourself where you can observe multiple groups, taking notes on patterns and insights. This provides legitimate consultant behavior while allowing energy recovery that sustains performance through long sessions.

Handling Q&A Sessions

Question and answer periods create particular challenges for introverts who prefer time to process before responding. Several techniques help you respond thoughtfully without appearing uncertain or unprepared.

First, repeat or paraphrase each question before answering. This technique serves multiple purposes. It ensures everyone heard the question. It gives you processing time. It allows you to frame the question in ways that play to your prepared content. It demonstrates careful listening.

Second, make “Let me think about that for a moment” an acceptable response in your presentations. Most audiences appreciate consultants who think before speaking rather than filling air with immediate reactions. A brief pause while you consider reads as thoughtfulness rather than hesitation.

Third, offer to follow up with detailed responses to complex questions. This moves difficult discussions into written communication where introverts often perform more comfortably. Clients value thorough written follow-ups more than rushed verbal responses given under pressure.

Building Client Relationships Without Networking

Traditional networking drains introverts quickly. Large industry events, cocktail parties, endless small talk with strangers rarely generate consulting opportunities worth the energy investment. Fortunately, alternative approaches build stronger client relationships while honoring introvert preferences.

Depth Over Breadth in Relationships

Instead of maintaining large networks of superficial connections, focus on developing fewer relationships with greater depth. This aligns with natural introvert preferences while creating more valuable business outcomes.

I stopped attending industry conferences years ago. The energy required to work rooms and maintain dozens of shallow conversations never translated into meaningful consulting work. Instead, I identified twenty executives whose businesses aligned with my expertise and built genuine relationships with them over time through one-on-one meetings, thoughtful follow-up, and consistent value delivery.

These deep relationships generate reliable referrals because the connections understand my work intimately. They can describe specific situations where my approach adds value. They’ve experienced my consulting style directly and can vouch for results. This beats any pitch I could make to strangers at networking events.

Thoughtful consultant building client relationships through one-on-one strategic discussion

Written Communication as Relationship Building

Introverts often communicate more effectively in writing than conversation. This preference becomes an asset in consulting relationships through regular written communication that demonstrates expertise and maintains connection without requiring draining face time.

Send clients periodic articles or research relevant to their challenges. Not generic industry news. Specific insights that address problems you know they face. Include brief notes explaining why particular information connects to their situation. This demonstrates ongoing attention to their success without requiring meetings.

When engagements conclude, follow up with detailed summaries that clients can reference later. Include implementation guidance, potential obstacles, and resources for ongoing work. These documents extend your value beyond active project time while positioning you for future opportunities when new challenges emerge.

Develop a regular email newsletter that shares insights with your client network. Brief, focused content works better than lengthy analysis. The consistency matters more than volume. This maintains presence in clients’ awareness without constant outreach calls or meeting requests.

Strategic Speaking and Writing

Public speaking drains introverts, but strategic speaking builds authority that generates consulting opportunities. The key lies in choosing speaking engagements carefully rather than accepting every invitation.

Look for opportunities where you present to concentrated groups of ideal clients rather than general audiences. A workshop for twenty executives who match your target client profile delivers more value than a keynote for 500 diverse attendees. Smaller venues also create less energy drain while allowing deeper engagement with participants who might become clients.

Writing provides similar authority-building benefits without the energy cost of live presentation. Articles in industry publications, thoughtful blog posts, or research papers demonstrate expertise while playing to introvert strengths in written communication. This content works continuously to build credibility without requiring ongoing personal energy investment.

Positioning Your Introversion as Expertise

The consulting industry’s extrovert bias creates opportunity for introverts who position their approach deliberately. Clients tired of consultants who talk too much, promise too readily, and fail to listen carefully respond to alternatives that deliver substance over style.

Framing Depth as Differentiation

When prospects ask about my consulting approach, I emphasize thorough analysis over quick solutions. I explain that complex problems require deep investigation before recommendations. I describe how I prefer understanding all angles before proposing strategies.

This positioning attracts clients who’ve been burned by consultants offering premature solutions. They’re looking for someone who actually thinks about their specific situation rather than applying generic frameworks. Your natural introvert approach becomes the solution they’re seeking when framed as deliberate methodology rather than personal limitation.

During initial conversations, I ask questions that demonstrate genuine curiosity about their business. I take detailed notes. I request time to review their situation before proposing approaches. This process builds confidence in my thoroughness while allowing me to work in my preferred style.

Establishing Engagement Norms Early

Successful consulting engagements begin with clear agreements about working styles. During scoping discussions, I explain how I structure projects, including the balance between collaborative sessions and independent analysis time. This prevents misunderstandings while educating clients about how my process delivers results.

One crucial conversation happens during contracting: I explain that I deliver my strongest insights after concentrated thinking time, not during impromptu discussions. Clients who understand this pattern respect my need for processing time and value the quality of output that results. Those who can’t accept this working style aren’t good fits anyway.

This honest positioning filters prospects effectively. Clients who need constant availability or instant responses select other consultants. Those who value depth and thoroughness appreciate the boundaries I establish. This self-selection improves both client fit and project satisfaction.

Handling Difficult Client Dynamics

Even with careful client selection and clear boundaries, consulting involves challenging interpersonal situations. Dominant personalities, skeptical stakeholders, and high-pressure environments test introverts differently than extroverts. Specific strategies help you maintain effectiveness when dynamics turn difficult.

Responding to Aggressive Communication

Some executives use aggressive questioning or challenging tones to test consultants. This behavior particularly unsettles introverts who prefer collaborative exchanges over confrontation. Understanding these dynamics helps you respond effectively without personalizing attacks.

When a client challenges recommendations aggressively, pause before responding. This silence often prompts them to continue talking, revealing underlying concerns that explain their hostility. Once you understand their actual worry, you can address it directly rather than defending against surface objections.

Stay focused on data and logic during contentious exchanges. Emotional responses escalate conflict. Calm presentation of evidence and reasoning de-escalates situations while demonstrating professionalism. Your introvert preference for thoughtful rather than emotional responses becomes particularly valuable during these moments.

After difficult interactions, I process privately before responding further. This creates space to separate personal reaction from professional response. Written follow-up often works better than immediate verbal replies when emotions run high. You can craft measured responses that address concerns without reactive defensiveness.

Managing Group Facilitation Challenges

Workshops with diverse personalities create particular facilitation challenges. Dominant voices overwhelm quieter participants. Side conversations distract from core discussions. Energy levels vary widely across long sessions.

Establish ground rules at session start: one person speaks at a time, everyone contributes, phones stay silent. These guidelines create structure that makes facilitation easier while improving overall workshop quality. Introverts appreciate clear behavioral expectations, and you can enforce them without seeming controlling.

When dominant participants monopolize discussion, use structured turn-taking. “Let’s hear from everyone on this question before we discuss further.” This approach surfaces diverse perspectives while preventing aggressive personalities from hijacking conversations. It also gives you processing time between facilitating and responding.

For particularly challenging group dynamics, bring a co-facilitator who can manage logistics and deal with disruptions while you focus on content. This partnership allows you to stay in your strengths while ensuring smooth workshop execution.

Scaling Your Practice While Protecting Energy

Growth creates tension for introverted consultants. More clients mean more interaction, more energy drain, more risk of burnout. However, specific approaches allow practice growth without proportional energy cost.

Developing Productized Services

Custom consulting requires high client interaction throughout each engagement. Productized services with standardized methodologies reduce this interaction while maintaining quality outcomes. You still customize for client needs, but within structured frameworks that limit scope creep and energy drain.

I developed several diagnostic tools that clients complete independently before we meet. These instruments gather information I’d otherwise collect through lengthy interviews. They also help clients articulate challenges more clearly before our discussions. This preparation makes our sessions more efficient and less draining.

Consider which elements of your consulting process could be systematized without losing value. Initial assessments, data collection, research phases, and implementation guidance often work well as standardized components. This allows you to serve more clients with less custom energy investment per engagement.

Leveraging Written Deliverables

Shift more value delivery into written form where introverts excel. Comprehensive reports, detailed implementation guides, and thorough documentation provide ongoing client value without requiring your presence. Clients reference these materials repeatedly, extending your impact beyond active project time.

This approach also improves knowledge transfer within client organizations. Written materials travel further and last longer than verbal presentations. Stakeholders who weren’t part of initial discussions can access your thinking directly. This amplifies your influence while reducing the meetings and presentations that drain energy.

For introverts building thriving consulting businesses, written deliverables create compounding value that generates referrals and repeat business without continuous high-touch interaction.

Strategic Partnership Models

Consider partnerships with complementary consultants who balance your strengths. An extroverted partner can handle business development and client relationship management while you focus on analysis and strategy development. This division of labor allows practice growth without forcing you into constant client-facing roles.

These partnerships work best with clear role definitions from the start. Define who handles which client touchpoints, how revenue splits, and what decision authority each partner holds. Written agreements prevent misunderstandings that damage both business and friendship.

Alternatively, develop relationships with specialists in client management for introverts who can support project delivery without requiring full partnership. This might include project managers who handle logistics, account coordinators who manage communication, or junior consultants who conduct research and data gathering.

Choosing the Right Clients and Projects

Not all consulting opportunities suit introverted working styles equally. Developing clear criteria for client and project selection protects your energy while improving overall practice satisfaction and profitability.

Ideal Client Characteristics

The best clients for introverted consultants share specific characteristics. They value depth over speed. They respect expertise and trust professional judgment. They communicate clearly and respond to structured processes. They maintain reasonable boundaries around consultant availability.

During initial conversations, assess how prospects handle discussion pace. Do they allow thinking time or demand instant responses? Do they listen carefully or talk over explanations? Do they ask thoughtful questions or push for premature commitments? These signals reveal whether working together will energize or drain you.

Consider organizational culture alongside individual personalities. Some companies operate at frenetic paces that exhaust introverts regardless of specific project content. Others maintain more measured rhythms that accommodate thoughtful work. Understanding these patterns helps you select engagements that align with your natural pace.

Project Structures That Work

Certain project types suit introvert strengths better than others. Strategic planning engagements with defined phases work better than open-ended advisory roles requiring constant availability. Projects with clear deliverables allow focused work toward specific outcomes rather than ongoing relationship maintenance.

Research-intensive projects play to introvert strengths in independent analysis. Diagnostic work that uncovers root causes suits careful observation and pattern recognition. Implementation planning that requires detailed thinking benefits from thorough consideration over quick reactions.

Avoid projects requiring extensive team facilitation unless you can structure them around your energy patterns. Multi-day workshops drain quickly without recovery time. Ongoing change management roles demand constant interpersonal navigation that exhausts introverts more than extroverts.

When evaluating opportunities, ask specific questions about interaction expectations. How many stakeholders require regular contact? What meeting frequency does the project demand? How much on-site presence do they expect versus remote work? These details determine whether a project fits your working style regardless of technical content.

Alternative Consulting Models for Introverts

Traditional consulting follows established patterns: client meetings, presentations, workshops, relationship management. However, alternative models allow introverts to leverage expertise while minimizing energy-draining interaction.

Deep Expertise Positioning

Become the recognized expert in a narrow specialty where clients seek you out for specific problems. This positioning reduces business development demands while allowing you to focus on intellectual work rather than relationship building.

One financial analyst I know specializes exclusively in acquisition due diligence for manufacturing companies. He doesn’t market broadly or maintain large networks. When companies consider manufacturing acquisitions, investment bankers and attorneys refer him because his expertise is unmatched. His consulting practice thrives through reputation rather than active sales efforts.

This approach requires patience to build credibility and narrow focus that might feel limiting initially. However, it creates sustainable practice models that honor introvert preferences while delivering exceptional value to clients who need specialized expertise.

Research and Analysis Services

Some consulting work happens largely independently with minimal client interaction. Market research, competitive analysis, financial modeling, and data analytics require deep focus more than constant communication. These services suit introverts while meeting genuine market needs.

Structure these engagements around clear deliverables with defined check-ins rather than ongoing collaboration. Initial scoping defines requirements. Interim updates confirm direction. Final presentation delivers findings. This rhythm provides necessary interaction without constant interruption of focused work.

Similar to how SEO specialists balance solo work with client meetings, research-focused consultants can create practices that emphasize independent analysis while maintaining client relationships through structured touchpoints.

Virtual Consulting Models

Remote consulting reduces energy drain through several mechanisms. Video calls require less energy than in-person meetings for many introverts. Working from home eliminates commute stress and allows immediate recovery after client interactions. Async communication through email and project management tools reduces real-time interaction demands.

During the pandemic, I discovered virtual facilitation suited me better than in-person workshops. The ability to turn off my camera during small group work, control my environment, and recover immediately after sessions made intensive projects more sustainable. Many clients now prefer virtual engagements for efficiency, creating ongoing opportunities for this delivery model.

Consider whether your consulting services can be delivered effectively through remote models. Some work requires physical presence. Much doesn’t. The flexibility of virtual consulting creates opportunities to build practices around your energy patterns rather than forcing adaptation to traditional consulting norms.

Common Questions About Introverts in Consulting

Can introverts actually succeed in consulting?

Yes. Research shows introverted consultants achieve success at the same rates as extroverted colleagues when they apply their natural strengths strategically. Listening skills, analytical depth, and careful preparation create competitive advantages that clients value highly. The key lies in choosing projects that align with introvert strengths and managing energy deliberately.

How do I handle constant client meetings as an introvert?

Structure your schedule strategically by alternating high-interaction days with focused work time. Build recovery periods into your calendar after intensive meetings. Set clear communication boundaries that prevent constant interruptions. Develop meeting frameworks that accomplish objectives efficiently rather than letting discussions meander. These strategies protect energy while maintaining client satisfaction.

What if clients expect me to be more outgoing?

Position your approach as deliberate methodology rather than personality limitation. Explain that complex problems require thoughtful analysis before recommendations. Frame your preference for preparation and structured processes as professionalism that delivers better results. Clients who value depth over style will appreciate this positioning. Those who can’t accept it aren’t good fits anyway.

Should I force myself to network more?

No. Focus on building deeper relationships with fewer people rather than maintaining large networks of superficial connections. One-on-one meetings, thoughtful follow-up, and consistent value delivery generate more meaningful business than working conference rooms. Written communication, strategic content creation, and selective speaking opportunities build authority without draining networking events.

How do I compete with more charismatic consultants?

Differentiate through substance rather than style. Develop deep expertise in specific areas. Deliver exceptional analysis and thoughtful recommendations. Build reputation through results rather than personality. Many clients actively seek consultants who listen more than talk and think more than perform. Your natural approach becomes competitive advantage when positioned properly.

Building Sustainable Success as an Introverted Consultant

Consulting success for introverts requires honest assessment of strengths, deliberate positioning, and strategic energy management. The field offers genuine opportunities for consultants who bring depth, careful analysis, and thoughtful client service.

After years managing high-pressure agency relationships, I’ve learned that consulting allows more control over working conditions than traditional employment. You choose clients, structure engagements, and establish boundaries that protect both your energy and the quality of your work. This autonomy creates opportunities to build practices around your natural strengths rather than fighting against them.

The transition from performing extroversion to embracing authentic working styles takes conscious effort. Client-facing consulting will always involve interaction that drains introverts. However, with strategic scheduling, clear boundaries, and deliberate positioning, you can build thriving practices that deliver exceptional client value while honoring your need for recovery and focused thinking time.

Remember that different personality types contribute differently to consulting success. Extroverts excel at networking and impromptu client interaction. Introverts bring careful listening, analytical depth, and thoughtful problem solving. Both approaches generate valuable outcomes for clients. The challenge lies in recognizing your natural strengths and building your practice around them rather than trying to mimic working styles that drain rather than energize you.

Related topics worth exploring include how introverted creatives handle agency versus in-house environments and financial considerations for career transitions that might influence your consulting path.

Explore more Alternative Work & Entrepreneurship resources in our complete Alternative Work & Entrepreneurship Hub.

About the Author

Keith Lacy is an introvert who’s learned to embrace his true self later in life. With a background in marketing and a successful career in media and advertising, Keith has worked with some of the world’s biggest brands. As a senior leader in the industry, he has built a wealth of knowledge in marketing strategy. Now, he’s on a mission to educate both introverts and extroverts about the power of introversion and how understanding this personality trait can reveal new levels of productivity, self-awareness, and success.

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