Survive Hospitality as an Introvert Without Sacrificing Your Energy
Working in hospitality as someone with introverted traits shouldn’t mean sacrificing energy reserves for every shift. The assumption that only…
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Introvert Customer Service: How to Survive Without Burnout
My manager once praised me for having the best customer satisfaction scores on the team. What she didn’t know was…
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Retail Introvert: How to Survive (Without Burning Out)
You know that feeling when a customer approaches and your brain simultaneously processes their question, the store music blaring overhead,…
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Customer Service: How Introverts Really Survive
A client once told me that introverts had no place in customer service. This happened during a quarterly review at…
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Introverts in Customer Service: Scripts That Save Energy
The fourth call of my shift started like all the others. A customer who wanted to speak to a supervisor…
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Retail Management: How Introverts Actually Survive
The fluorescent lights buzz overhead. A customer approaches with a complaint. Two employees need immediate direction. The district manager calls…
