Retail Introvert: How to Survive (Without Burning Out)
You know that feeling when a customer approaches and your brain simultaneously processes their question, the store music blaring overhead,…
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Social Battery Drain: Why Some People Hit Harder
Some conversations leave you energized. Others feel like running a marathon in your mind. After twenty years managing creative teams…
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Introverts in Customer Service: Scripts That Save Energy
The fourth call of my shift started like all the others. A customer who wanted to speak to a supervisor…
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The INFP Work Nightmare: Corporate Cultures That Crush
The conference room was dead silent except for the hum of fluorescent lights. Sarah, our INFP designer, had just presented…
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One-Sided Friendships: Why Introverts Attract Them
For years, I watched this pattern repeat itself in friendships: I’d be the one checking in, remembering birthdays, planning get-togethers….
