HSP Business Analysts: Spotting Patterns Others Miss
My first business analyst was someone I didn’t understand for two years. She’d spend an hour documenting a process the…
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HSP Curriculum Dev: Why Thoughtful Design Actually Works
The project manager scheduled another “quick sync” for 2 PM. That made three curriculum review meetings in one day, each…
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HSP Academic Advisors: Why Deep Listening Changes Lives
The freshman sitting across from you is crying. Not dramatically. Just quiet tears while explaining why she’s thinking about dropping…
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HSP UX Researchers: Why Your Empathy Beats Data
During my years leading creative teams at Fortune 500 agencies, I watched countless user research sessions through one-way glass. The…
