Survive Hospitality as an Introvert Without Sacrificing Your Energy
Working in hospitality as someone with introverted traits shouldn’t mean sacrificing energy reserves for every shift. The assumption that only…
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HSP Customer Service: Why You Actually Solve Problems
The phone rings for the seventh time this hour. Your chest tightens as you see the hold queue building. Most…
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Introvert Customer Service: How to Survive Without Burnout
My manager once praised me for having the best customer satisfaction scores on the team. What she didn’t know was…
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Introverts in Customer Service: Scripts That Save Energy
The fourth call of my shift started like all the others. A customer who wanted to speak to a supervisor…
